Refund policy

In order to avoid disputes, we recommend that you check the condition/completeness of the goods upon receipt. 

On lamps of brands of Release, SNEHA establishes a guarantee for a period of 12 months.

On led lamps-a guarantee of 10 months

Exchange / return are subject to goods in perfect condition, not used, subject to the preservation of all existing applications (labels, packaging, etc.) and documents confirming payment for the goods

The warranty on the heaters.

The manufacturer guarantees the normal operation of quartz heater "Quartz Heater" within three years from the date of sale, subject to the buyer's rules of transportation, storage and operation.  If there is no date of sale, the warranty period is calculated from the date of issue of "Quartz Heater".